Incidents | NewTideAI Incidents reported on status page for NewTideAI https://status.newtide.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/daf28ba0993a768ba473d12de1f6a941.png Incidents | NewTideAI https://status.newtide.ai/ en API and Back-office site are down https://status.newtide.ai/incident/872793 Thu, 16 Apr 2026 19:10:57 -0000 https://status.newtide.ai/incident/872793#15f7b82de143e946f2db3a44b133749da352bcef4a725f3d2fe20e05bb9fe5d5 Back-office site recovered. API and Back-office site are down https://status.newtide.ai/incident/872793 Thu, 16 Apr 2026 19:04:34 -0000 https://status.newtide.ai/incident/872793#cd5c75d26b14702e86163c9cd86ddce5e380d31c70759d62276698d7ca1667c0 Back-office site is degraded. API and Back-office site are down https://status.newtide.ai/incident/872793 Thu, 16 Apr 2026 18:46:47 -0000 https://status.newtide.ai/incident/872793#fa6a5ff2b869852ce97aa1fb410e938422456a54045c06adb26b954ac3dc9795 Back-office site recovered. API and Back-office site are down https://status.newtide.ai/incident/872793 Thu, 16 Apr 2026 18:41:10 -0000 https://status.newtide.ai/incident/872793#512ce708dae2b0c3dbb99053bd3e0695096470ba691d96515060457821e36549 Back-office site is degraded. API and Back-office site are down https://status.newtide.ai/incident/872793 Thu, 16 Apr 2026 18:01:39 -0000 https://status.newtide.ai/incident/872793#37c0590b7b949992b8d97fd48a9b6e5a4da64d233d290af119037100c5ee80d0 Back-office site recovered. API and Back-office site are down https://status.newtide.ai/incident/872793 Thu, 16 Apr 2026 17:34:27 -0000 https://status.newtide.ai/incident/872793#03c65ed9bcd2fd13e9f0fe686fcb0455eb3780cc88129495eaf6abbb758ef977 Back-office site is degraded. API and Back-office site are down https://status.newtide.ai/incident/872793 Thu, 16 Apr 2026 04:25:31 -0000 https://status.newtide.ai/incident/872793#aeea44f9ec70e5f23c3f2af61360231057124464725440ee8b186aecf0458c47 API recovered. API and Back-office site are down https://status.newtide.ai/incident/872793 Thu, 16 Apr 2026 04:19:03 -0000 https://status.newtide.ai/incident/872793#447a73ea5aafa41a88ea2baeb47b12c278b03aa57b3f588ee0dbedce1d901da1 API went down. API is down https://status.newtide.ai/incident/850368 Mon, 16 Mar 2026 11:10:22 -0000 https://status.newtide.ai/incident/850368#377da7ca6e91fae5cf0b5a4255b9ca7b52d47b933e41cb15dd36d45fd47cee36 API recovered. API is down https://status.newtide.ai/incident/850368 Mon, 16 Mar 2026 11:04:02 -0000 https://status.newtide.ai/incident/850368#8c2bba5a2a1fdcaf80735a318f3d92f3681ce750d9fb3f8a05abcb063f99f9e1 API went down. API is down https://status.newtide.ai/incident/832735 Wed, 25 Feb 2026 07:46:38 -0000 https://status.newtide.ai/incident/832735#fbf63468f28f22b3f40f375cf22592b6995c94e0c28b711a8d67c655068a7ff5 API recovered. API is down https://status.newtide.ai/incident/832735 Wed, 25 Feb 2026 07:40:14 -0000 https://status.newtide.ai/incident/832735#370082a9d2060cf530f62dc0559409b12144694090ecb83708a0422bcf15fea1 API went down. Back-office site, Content API, and 1 other service are down https://status.newtide.ai/incident/813413 Wed, 28 Jan 2026 13:02:12 -0000 https://status.newtide.ai/incident/813413#ebbd8c323f61a93abbda85e752d2c0742a2ac5f0a8bf213a6ef32290ccbcd48a Automated checks recovered. Back-office site, Content API, and 1 other service are down https://status.newtide.ai/incident/813413 Wed, 28 Jan 2026 12:43:47 -0000 https://status.newtide.ai/incident/813413#359de0249148aee1161aa4d99a887ee7f2a70e1d6a01294701c2a8286e44db5e Content API recovered. Back-office site, Content API, and 1 other service are down https://status.newtide.ai/incident/813413 Wed, 28 Jan 2026 12:28:42 -0000 https://status.newtide.ai/incident/813413#018d0e11282d5930b99b5115612ee4ef95306fbbe7ac6d829b789716c451b95b Content API is degraded. Back-office site, Content API, and 1 other service are down https://status.newtide.ai/incident/813413 Wed, 28 Jan 2026 09:37:35 -0000 https://status.newtide.ai/incident/813413#dca6f8680f2c0d50b9f447efe342b1b0606c2837c74a69786b34af1b12da1f0c Back-office site recovered. Back-office site, Content API, and 1 other service are down https://status.newtide.ai/incident/813413 Wed, 28 Jan 2026 09:31:42 -0000 https://status.newtide.ai/incident/813413#5b2de875f0e9c74e11c8468de1522fc0c5ab8a77847eab5a96e9c970855c8bfb Back-office site is degraded. Back-office site, Content API, and 1 other service are down https://status.newtide.ai/incident/813413 Wed, 28 Jan 2026 09:08:40 -0000 https://status.newtide.ai/incident/813413#0595d0672828ffd0678badcc208bc7ac6f4ad74a93e7cc2cdb2fae2a53efaa24 Automated checks is degraded. API, Platform site, and 1 other service are down https://status.newtide.ai/incident/785371 Fri, 12 Dec 2025 21:41:00 -0000 https://status.newtide.ai/incident/785371#d78f50b482d3241792213f16c4ce24abbd17cdecf592956d9be285643fcc8dc7 Our DNS service became unavailable for a short period, which caused failed lookups and intermittent access issues. API, Platform site, and 1 other service are down https://status.newtide.ai/incident/785371 Fri, 12 Dec 2025 21:35:17 -0000 https://status.newtide.ai/incident/785371#8b91b47d623fa18711f2871d54932777acf1c6a9de6cb301e52f3ddd403f1359 Platform site and Back-office site recovered. API, Platform site, and 1 other service are down https://status.newtide.ai/incident/785371 Fri, 12 Dec 2025 21:34:55 -0000 https://status.newtide.ai/incident/785371#a0e2b89d060c36e96a5ff932c35e2bb67ab3fbe51493abe0f8886c16c7b85259 API recovered. API, Platform site, and 1 other service are down https://status.newtide.ai/incident/785371 Fri, 12 Dec 2025 21:23:15 -0000 https://status.newtide.ai/incident/785371#a1ad8ba22d403a6956c17bd2a41515b2247f6d99d694278d60ba318786051e34 API went down. API, Platform site, and 1 other service are down https://status.newtide.ai/incident/785371 Fri, 12 Dec 2025 21:20:30 -0000 https://status.newtide.ai/incident/785371#4b26a5db6452c398eecc7ac577d1d1fa69f15ac7bff7508c6fc27b9f98bb67b8 Platform site and Back-office site are degraded. API and Back-office site are down https://status.newtide.ai/incident/782869 Tue, 09 Dec 2025 10:09:36 -0000 https://status.newtide.ai/incident/782869#7d832975f2c6f8d4d6533ecce8c419a44dd01adb33324e12e0188701d2496ece Back-office site recovered. API and Back-office site are down https://status.newtide.ai/incident/782869 Tue, 09 Dec 2025 10:03:45 -0000 https://status.newtide.ai/incident/782869#edd2e4bdabaf177dd304b0bcb362ceefd164c60c305ac4694f01c765e46a2950 Back-office site is degraded. API and Back-office site are down https://status.newtide.ai/incident/782869 Tue, 09 Dec 2025 09:54:06 -0000 https://status.newtide.ai/incident/782869#68fbcac2af257951bf2cd12d1dd78a395cee4d075b4977a78611568a9421f208 API recovered. API and Back-office site are down https://status.newtide.ai/incident/782869 Tue, 09 Dec 2025 09:45:47 -0000 https://status.newtide.ai/incident/782869#4a7e45de6cb45c98c015c5db29f8d00679af1c13e6836a645b421f52c90591ec API went down. SSL maintenance completed https://status.newtide.ai/incident/751102 Sat, 25 Oct 2025 10:34:00 -0000 https://status.newtide.ai/incident/751102#c6d525d42a87ca4cf81fdb74fd3e0e0af497c72fc54ea7142d2ba9b361a2a662 SSL certificate maintenance has been successfully completed. All services are now operating normally. Secure connections have been verified. SSL certificate renewal https://status.newtide.ai/incident/751032 Sat, 25 Oct 2025 10:32:00 -0000 https://status.newtide.ai/incident/751032#251fc6924f7b177bf2a5fe2b6ebf9b7bd501eb2ecc9fb21549b529b9421ae6a4 Maintenance completed SSL certificate renewal https://status.newtide.ai/incident/751032 Sat, 25 Oct 2025 00:01:00 -0000 https://status.newtide.ai/incident/751032#0e649c16672525ae79d49ce94126877643b301e6cfa90ee5d09a3202883a5f8a We will be performing period SSL maintenance, some of our components might experience intermittent interruption.