Incidents reported on status page for NewTideAI https://status.newtide.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/daf28ba0993a768ba473d12de1f6a941.png https://status.newtide.ai/ en https://status.newtide.ai/incident/916423 Sun, 07 Jun 2026 03:17:38 -0000 https://status.newtide.ai/incident/916423#40087523d659fa18b847b652b7b22fa013787a318dcdf823b585a80de2a6decc PROD Shipyard Campbell recovered. https://status.newtide.ai/incident/916423 Sun, 07 Jun 2026 03:01:34 -0000 https://status.newtide.ai/incident/916423#ced967d9d36b46b6414cb7d2fadbf73b6830885ab57e54e7bdd617ecb7f5daa5 PROD Shipyard Campbell went down. https://status.newtide.ai/incident/910836 Tue, 02 Jun 2026 07:51:36 -0000 https://status.newtide.ai/incident/910836#ee6754461b49e5d6c56b2a510096559759993047289950e405936c05711ffc7f PROD Shipyard NewTide recovered. https://status.newtide.ai/incident/910836 Tue, 02 Jun 2026 07:45:26 -0000 https://status.newtide.ai/incident/910836#7a6ce0668a255c2f0d8d17fce60f01653aa6fe661890273ebf30315312ec2f2d PROD Shipyard NewTide went down. https://status.newtide.ai/incident/904435 Mon, 25 May 2026 02:32:12 -0000 https://status.newtide.ai/incident/904435#1263c5fbd5353236bf5dc3f71ad0e1cb7a3e3b8e0e9f178bc20ce5326f469e36 PROD Shipyard Eco recovered. https://status.newtide.ai/incident/904435 Mon, 25 May 2026 02:26:19 -0000 https://status.newtide.ai/incident/904435#13caf55f077a2c4a9626291b61ebbcf52a34366d7b4ca5988bd79ef34b493f8b PROD Shipyard Eco went down. https://status.newtide.ai/incident/903835 Sun, 24 May 2026 06:51:33 -0000 https://status.newtide.ai/incident/903835#9ccc0757a4862ab875932e4a7beea07e026c7e115b2c46dfa01e37b54a64818c PROD Shipyard NewTide recovered. https://status.newtide.ai/incident/903835 Sun, 24 May 2026 06:45:29 -0000 https://status.newtide.ai/incident/903835#c78b308f3ea90fbd0998a1b384eac6b431cb235eb2bd883e7ce32befff146c06 PROD Shipyard NewTide went down. https://status.newtide.ai/incident/903835 Sun, 24 May 2026 05:07:38 -0000 https://status.newtide.ai/incident/903835#26f076d8c98d95d5f9b444e0f6c85bd1f5bd95410a154ebab6b771ace48ea754 PROD Shipyard Campbell recovered. https://status.newtide.ai/incident/903835 Sun, 24 May 2026 04:57:32 -0000 https://status.newtide.ai/incident/903835#6f6739b4e0bb58fd0731d617a85b77a6813276b114fc5d4bc1c6ec2103b49051 PROD Shipyard Campbell went down. https://status.newtide.ai/incident/903835 Sun, 24 May 2026 01:45:25 -0000 https://status.newtide.ai/incident/903835#521ec030acf034753e03ef4988663d321fe3b17afd7f0100396a82cf71c7f0ee PROD Shipyard NewTide recovered. https://status.newtide.ai/incident/903835 Sun, 24 May 2026 01:39:31 -0000 https://status.newtide.ai/incident/903835#18acc00f83617d70703595b42cb9d8e0c51844ae70441b6e5ed3ef39c28af67f PROD Shipyard NewTide went down. https://status.newtide.ai/incident/902472 Fri, 22 May 2026 04:33:35 -0000 https://status.newtide.ai/incident/902472#c13ae624f9db2a698657055c84dee37b0dce83b45b2a207b78ee83c49d865d19 PROD Shipyard NewTide recovered. https://status.newtide.ai/incident/902472 Fri, 22 May 2026 04:24:29 -0000 https://status.newtide.ai/incident/902472#34f15b785f38543580d75eedeb482fd975fea62365e5c9a86cf76f8e40f01256 PROD Shipyard NewTide went down. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 18:47:42 -0000 https://status.newtide.ai/incident/900737#044c85a87eea63777f77f8cf02170eeb455526b6e9295dd03d3cabae6bb60c4c PROD Shipyard Sunoco recovered. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 18:27:56 -0000 https://status.newtide.ai/incident/900737#a4d6170f673ac5b8052d295fd560bc5293daf75a9ffd0e41074f217e0f673df2 PROD Shipyard Sunoco went down. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 18:17:52 -0000 https://status.newtide.ai/incident/900737#531aaf71d3ba423f95decef9ee35db67a150f3e1a521f5db16cd12a95fd7e9a1 PROD Shipyard Sunoco recovered. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 17:47:40 -0000 https://status.newtide.ai/incident/900737#394561e55235ecd24e243dcac6f17578aeacd7f55bd0935b52f5fee6263afa23 PROD Shipyard Sunoco went down. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 17:37:57 -0000 https://status.newtide.ai/incident/900737#0c8f72149432f059e7793b7de38b29e00b741577cffe180e36105ad547d40df0 PROD Shipyard Sunoco recovered. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 17:08:12 -0000 https://status.newtide.ai/incident/900737#f5897deab94733b6377610ac252811614427b1af91c0a60784514fde5f07658c PROD Shipyard Sunoco went down. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 16:47:58 -0000 https://status.newtide.ai/incident/900737#c43d81162164622e781fad7035fae0c0ffbc5f6d19223fd34a05bd1e558c3d6e PROD Shipyard Sunoco recovered. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 16:28:07 -0000 https://status.newtide.ai/incident/900737#4bbdf72f9f37cabd4d45887de303559911a0a834384a041d1568794c7a06a7b3 PROD Shipyard Sunoco went down. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 16:18:16 -0000 https://status.newtide.ai/incident/900737#5d9cb4ad3ed450d44d96ca9b40f25b80dd792823dd17904c62d3a1f5ced853ad PROD Shipyard Sunoco recovered. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 15:58:27 -0000 https://status.newtide.ai/incident/900737#f73b591acb062f2452736aa6219cdb143f9b9fdb7e1bdaaaf808f9d16bceea6a PROD Shipyard Sunoco went down. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 15:44:10 -0000 https://status.newtide.ai/incident/900737#8ca127074a224c675f4e8b09d0a67f9f63bf7b1b3c99b895e8b6594401a4d7ce PROD Shipyard Campbell recovered. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 15:43:33 -0000 https://status.newtide.ai/incident/900737#e20d4dacc06e5e6d45452d54d4052395711b2f9d959bffae02a9b46ffe021da4 PROD Shipyard Sunoco recovered. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 15:41:50 -0000 https://status.newtide.ai/incident/900737#cf1c71792c3e24be3c09ccde8ad3193d7c32589a371a0cfe218fb64d80a396fc PROD Shipyard Sunoco went down. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 15:39:37 -0000 https://status.newtide.ai/incident/900737#79ec36213554a0a114f8c4c38eab29999d5c14a279fe8e17ecd4eb4df94daf0c PROD Shipyard Campbell went down. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 15:37:49 -0000 https://status.newtide.ai/incident/900737#893c12bb1a70a680b97fa5e131827fe16563660cd81bfa856ba800983314454b PROD Shipyard Sunoco recovered. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 15:31:59 -0000 https://status.newtide.ai/incident/900737#28fe79425a1704a91fc945541073abd2b4d35cfd901cf6ba706be54833f2f9a8 PROD Shipyard Sunoco went down. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 15:17:25 -0000 https://status.newtide.ai/incident/900737#18da57ea5852980ce797ee1cb6e3fccfed028ab2c4fe38ad1781363d6be0b723 PROD Shipyard Sunoco recovered. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 15:13:07 -0000 https://status.newtide.ai/incident/900737#8f1312519fcd6f10c1ef0c12ff422ff78efcfd68352433a12473802e6f496c47 PROD Shipyard Sunoco went down. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 15:11:36 -0000 https://status.newtide.ai/incident/900737#5af339c0ef35ffdc96d543dfa9ccea95884820bc70a5e91a4c4095546f1a53bd PROD Shipyard Sunoco recovered. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 14:53:17 -0000 https://status.newtide.ai/incident/900737#f70ad0d2a1469433a44c7bda146b833902fe02f8ffb6b61a9f9feaab54df4ee9 PROD Shipyard Sunoco went down. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 14:28:46 -0000 https://status.newtide.ai/incident/900737#9db91118f06e962cb7c0b140bc65f13a18a4306db053d735f3d3a9a830f4e41d PROD Shipyard Sunoco recovered. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 14:22:43 -0000 https://status.newtide.ai/incident/900737#753f647c725bf89e103bf234776fe66c65c13a659e4044c8315fd015a4ef52f6 PROD Shipyard Sunoco went down. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 14:11:41 -0000 https://status.newtide.ai/incident/900737#4a4011e52b9361ee657eacde67d1bebdbee697cb093ecc6b36d540f58a5ccf5f PROD Shipyard Sunoco recovered. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 14:04:17 -0000 https://status.newtide.ai/incident/900737#367ec78bdd7160a3597e06a660c097682eeb6937e62e35efd80f095b0e70f827 PROD Shipyard Sunoco went down. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 14:02:39 -0000 https://status.newtide.ai/incident/900737#65e5358ef4cf615db7ef3b32f902564f2db419928e1a8bd8f789fbbd75261eff PROD Shipyard Sunoco recovered. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 13:52:58 -0000 https://status.newtide.ai/incident/900737#0ee4091a8a5719cdf42b3fac3a223095616e54da2ae53e7625d8fe7b618dec63 PROD Shipyard Sunoco went down. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 13:49:41 -0000 https://status.newtide.ai/incident/900737#2b34b3919e2caf75fb82130648318c538cad88d4f98e0941787c3d9156d21fa7 PROD Shipyard Sunoco recovered. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 13:43:50 -0000 https://status.newtide.ai/incident/900737#60b7cc4ce1c2e44c76d3760e9f10283c7013f452723d657afb4f5ff65ab5b657 PROD Shipyard Sunoco went down. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 13:40:58 -0000 https://status.newtide.ai/incident/900737#0feb50fd82b1abfc5fc5d461ce442f280459fa6cdd77cc24c519a536076f3b81 PROD Shipyard Sunoco recovered. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 13:34:52 -0000 https://status.newtide.ai/incident/900737#f8bd403720858ad3fd5f004e5abceacb232338dd73b9a4a1b36c9623c6224b73 PROD Shipyard Sunoco went down. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 13:01:56 -0000 https://status.newtide.ai/incident/900737#be282ef8ca1d8542f145fc8f809ec5a72fc502c5c979a17073d474faf4780492 PROD Shipyard Sunoco recovered. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 12:56:09 -0000 https://status.newtide.ai/incident/900737#3d4de6b2f1de09d47bacfc048b93638a00077f48185adc4c3bcfc39c004236bf PROD Shipyard Sunoco went down. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 12:44:05 -0000 https://status.newtide.ai/incident/900737#64e2eec0ddf7c1cdbd82fdaa8acf19001abbf4d78582956bd49443a9371d378b PROD Shipyard Sunoco recovered. https://status.newtide.ai/incident/900737 Wed, 20 May 2026 12:30:45 -0000 https://status.newtide.ai/incident/900737#cdb4be332ed2c34447c4926c708cc0a850016488432fd4427057706bb3b0ccd6 PROD Shipyard Sunoco went down. https://status.newtide.ai/incident/872793 Thu, 16 Apr 2026 19:10:57 -0000 https://status.newtide.ai/incident/872793#15f7b82de143e946f2db3a44b133749da352bcef4a725f3d2fe20e05bb9fe5d5 Back-office site recovered. https://status.newtide.ai/incident/872793 Thu, 16 Apr 2026 19:04:34 -0000 https://status.newtide.ai/incident/872793#cd5c75d26b14702e86163c9cd86ddce5e380d31c70759d62276698d7ca1667c0 Back-office site is degraded. https://status.newtide.ai/incident/872793 Thu, 16 Apr 2026 18:46:47 -0000 https://status.newtide.ai/incident/872793#fa6a5ff2b869852ce97aa1fb410e938422456a54045c06adb26b954ac3dc9795 Back-office site recovered. https://status.newtide.ai/incident/872793 Thu, 16 Apr 2026 18:41:10 -0000 https://status.newtide.ai/incident/872793#512ce708dae2b0c3dbb99053bd3e0695096470ba691d96515060457821e36549 Back-office site is degraded. https://status.newtide.ai/incident/872793 Thu, 16 Apr 2026 18:01:39 -0000 https://status.newtide.ai/incident/872793#37c0590b7b949992b8d97fd48a9b6e5a4da64d233d290af119037100c5ee80d0 Back-office site recovered. https://status.newtide.ai/incident/872793 Thu, 16 Apr 2026 17:34:27 -0000 https://status.newtide.ai/incident/872793#03c65ed9bcd2fd13e9f0fe686fcb0455eb3780cc88129495eaf6abbb758ef977 Back-office site is degraded. https://status.newtide.ai/incident/872793 Thu, 16 Apr 2026 04:25:31 -0000 https://status.newtide.ai/incident/872793#aeea44f9ec70e5f23c3f2af61360231057124464725440ee8b186aecf0458c47 API recovered. https://status.newtide.ai/incident/872793 Thu, 16 Apr 2026 04:19:03 -0000 https://status.newtide.ai/incident/872793#447a73ea5aafa41a88ea2baeb47b12c278b03aa57b3f588ee0dbedce1d901da1 API went down. https://status.newtide.ai/incident/850368 Mon, 16 Mar 2026 11:10:22 -0000 https://status.newtide.ai/incident/850368#377da7ca6e91fae5cf0b5a4255b9ca7b52d47b933e41cb15dd36d45fd47cee36 API recovered. https://status.newtide.ai/incident/850368 Mon, 16 Mar 2026 11:04:02 -0000 https://status.newtide.ai/incident/850368#8c2bba5a2a1fdcaf80735a318f3d92f3681ce750d9fb3f8a05abcb063f99f9e1 API went down. https://status.newtide.ai/incident/832735 Wed, 25 Feb 2026 07:46:38 -0000 https://status.newtide.ai/incident/832735#fbf63468f28f22b3f40f375cf22592b6995c94e0c28b711a8d67c655068a7ff5 API recovered. https://status.newtide.ai/incident/832735 Wed, 25 Feb 2026 07:40:14 -0000 https://status.newtide.ai/incident/832735#370082a9d2060cf530f62dc0559409b12144694090ecb83708a0422bcf15fea1 API went down. https://status.newtide.ai/incident/813413 Wed, 28 Jan 2026 13:02:12 -0000 https://status.newtide.ai/incident/813413#ebbd8c323f61a93abbda85e752d2c0742a2ac5f0a8bf213a6ef32290ccbcd48a Automated checks recovered. https://status.newtide.ai/incident/813413 Wed, 28 Jan 2026 12:43:47 -0000 https://status.newtide.ai/incident/813413#359de0249148aee1161aa4d99a887ee7f2a70e1d6a01294701c2a8286e44db5e Content API recovered. https://status.newtide.ai/incident/813413 Wed, 28 Jan 2026 12:28:42 -0000 https://status.newtide.ai/incident/813413#018d0e11282d5930b99b5115612ee4ef95306fbbe7ac6d829b789716c451b95b Content API is degraded. https://status.newtide.ai/incident/813413 Wed, 28 Jan 2026 09:37:35 -0000 https://status.newtide.ai/incident/813413#dca6f8680f2c0d50b9f447efe342b1b0606c2837c74a69786b34af1b12da1f0c Back-office site recovered. https://status.newtide.ai/incident/813413 Wed, 28 Jan 2026 09:31:42 -0000 https://status.newtide.ai/incident/813413#5b2de875f0e9c74e11c8468de1522fc0c5ab8a77847eab5a96e9c970855c8bfb Back-office site is degraded. https://status.newtide.ai/incident/813413 Wed, 28 Jan 2026 09:08:40 -0000 https://status.newtide.ai/incident/813413#0595d0672828ffd0678badcc208bc7ac6f4ad74a93e7cc2cdb2fae2a53efaa24 Automated checks is degraded. https://status.newtide.ai/incident/785371 Fri, 12 Dec 2025 21:41:00 -0000 https://status.newtide.ai/incident/785371#d78f50b482d3241792213f16c4ce24abbd17cdecf592956d9be285643fcc8dc7 Our DNS service became unavailable for a short period, which caused failed lookups and intermittent access issues. https://status.newtide.ai/incident/785371 Fri, 12 Dec 2025 21:35:17 -0000 https://status.newtide.ai/incident/785371#8b91b47d623fa18711f2871d54932777acf1c6a9de6cb301e52f3ddd403f1359 Platform site and Back-office site recovered. https://status.newtide.ai/incident/785371 Fri, 12 Dec 2025 21:34:55 -0000 https://status.newtide.ai/incident/785371#a0e2b89d060c36e96a5ff932c35e2bb67ab3fbe51493abe0f8886c16c7b85259 API recovered. https://status.newtide.ai/incident/785371 Fri, 12 Dec 2025 21:23:15 -0000 https://status.newtide.ai/incident/785371#a1ad8ba22d403a6956c17bd2a41515b2247f6d99d694278d60ba318786051e34 API went down. https://status.newtide.ai/incident/785371 Fri, 12 Dec 2025 21:20:30 -0000 https://status.newtide.ai/incident/785371#4b26a5db6452c398eecc7ac577d1d1fa69f15ac7bff7508c6fc27b9f98bb67b8 Platform site and Back-office site are degraded. https://status.newtide.ai/incident/782869 Tue, 09 Dec 2025 10:09:36 -0000 https://status.newtide.ai/incident/782869#7d832975f2c6f8d4d6533ecce8c419a44dd01adb33324e12e0188701d2496ece Back-office site recovered. https://status.newtide.ai/incident/782869 Tue, 09 Dec 2025 10:03:45 -0000 https://status.newtide.ai/incident/782869#edd2e4bdabaf177dd304b0bcb362ceefd164c60c305ac4694f01c765e46a2950 Back-office site is degraded. https://status.newtide.ai/incident/782869 Tue, 09 Dec 2025 09:54:06 -0000 https://status.newtide.ai/incident/782869#68fbcac2af257951bf2cd12d1dd78a395cee4d075b4977a78611568a9421f208 API recovered. https://status.newtide.ai/incident/782869 Tue, 09 Dec 2025 09:45:47 -0000 https://status.newtide.ai/incident/782869#4a7e45de6cb45c98c015c5db29f8d00679af1c13e6836a645b421f52c90591ec API went down. https://status.newtide.ai/incident/751102 Sat, 25 Oct 2025 10:34:00 -0000 https://status.newtide.ai/incident/751102#c6d525d42a87ca4cf81fdb74fd3e0e0af497c72fc54ea7142d2ba9b361a2a662 SSL certificate maintenance has been successfully completed. All services are now operating normally. Secure connections have been verified. https://status.newtide.ai/incident/751032 Sat, 25 Oct 2025 10:32:00 -0000 https://status.newtide.ai/incident/751032#251fc6924f7b177bf2a5fe2b6ebf9b7bd501eb2ecc9fb21549b529b9421ae6a4 Maintenance completed https://status.newtide.ai/incident/751032 Sat, 25 Oct 2025 00:01:00 -0000 https://status.newtide.ai/incident/751032#0e649c16672525ae79d49ce94126877643b301e6cfa90ee5d09a3202883a5f8a We will be performing period SSL maintenance, some of our components might experience intermittent interruption.